{"id":31634,"date":"2024-12-03T11:38:02","date_gmt":"2024-12-03T10:38:02","guid":{"rendered":"https:\/\/ismaeasy.be\/?page_id=31634"},"modified":"2026-07-09T14:04:34","modified_gmt":"2026-07-09T12:04:34","slug":"conditions-generales","status":"publish","type":"page","link":"https:\/\/ismaeasy.be\/index.php\/conditions-generales\/","title":{"rendered":"Conditions g\u00e9n\u00e9rales"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"31634\" class=\"elementor elementor-31634\" data-elementor-post-type=\"page\">\n\t\t\t\t\r\n\t\t<div class=\"default no-position show_shadow rs-sticky-default elementor-element elementor-element-e173a89 e-flex e-con-boxed e-con e-parent\" data-id=\"e173a89\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\r\n\t\t\t\t<div class=\"elementor-element elementor-element-29ca689 elementor-widget elementor-widget-heading\" data-id=\"29ca689\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Conditions G\u00e9n\u00e9rales <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\r\n\t\t<div class=\"default no-position show_shadow rs-sticky-default elementor-element elementor-element-88d70b9 e-flex e-con-boxed e-con e-parent\" data-id=\"88d70b9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\r\n\t\t<div class=\"default no-position show_shadow rs-sticky-default elementor-element elementor-element-329be3c e-con-full e-flex e-con e-child\" data-id=\"329be3c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\r\n\t\t\t\t<div class=\"elementor-element elementor-element-2d056c9 elementor-widget elementor-widget-heading\" data-id=\"2d056c9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">CONDITIONS G\u00c9N\u00c9RALES DE VENTE ET D\u2019EX\u00c9CUTION DES TRAVAUX<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\r\n\t\t\t\t<div class=\"elementor-element elementor-element-5dc993f elementor-widget elementor-widget-text-editor\" data-id=\"5dc993f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"color: #000000;\"><strong>Article 1. Objet et Acceptation.<\/strong><\/span><\/p><ul style=\"margin-left: 27pt;\"><li>Les pr\u00e9sentes conditions r\u00e9gissent tous les travaux de construction et r\u00e9novation.<\/li><li>La signature d&#8217;un devis implique l&#8217;acceptation sans r\u00e9serve de ces clauses.<\/li><li>Toute d\u00e9rogation doit \u00eatre \u00e9crite et sign\u00e9e par les deux parties.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\r\n\t\t\t\t<div class=\"elementor-element elementor-element-c7dd47d elementor-widget elementor-widget-text-editor\" data-id=\"c7dd47d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<span style=\"color: #000000;\"><strong>Article 2. Devis et Commandes.<\/strong><\/span>\n<br\/>\n<span style=\"color: #f8b322;\"><strong>Validit\u00e9 :<\/strong><\/span> <strong>Nos offres sont valables 1 mois.<\/strong>\n<ul style=\"margin-left: 27pt;\">\n \t<li><span style=\"color: #f8b322;\"><strong>Urbanisme : <\/strong><\/span>Le Client est seul responsable de l&#8217;obtention des permis et autorisations n\u00e9cessaires.<\/li>\n \t<li><span style=\"color: #f8b322;\"><strong>Propri\u00e9t\u00e9 : <\/strong><\/span>Nos plans, calculs et dessins restent notre propri\u00e9t\u00e9 exclusive.<\/li>\n<\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\r\n\t\t\t\t<div class=\"elementor-element elementor-element-46dd612 elementor-widget elementor-widget-text-editor\" data-id=\"46dd612\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"color: #000000;\"><strong>Article 3. Prix et Paiements.<\/strong><\/span><\/p><ul style=\"margin-left: 27pt;\"><li><span style=\"color: #f8b322;\"><strong>TVA : <\/strong><\/span>Le taux<span style=\"color: #000000;\"> <strong>(6% ou 21%)<\/strong> <\/span>est appliqu\u00e9 selon la l\u00e9gislation en vigueur.<\/li><li><span style=\"color: #f8b322;\"><strong>Acomptes : <\/strong><\/span>Sauf accord \u00e9crit, le paiement est de <span style=\"color: #000000;\"><strong>30%<\/strong> <\/span>\u00e0 la commande,<span style=\"color: #000000;\"> <strong>60%<\/strong><\/span> \u00e0 l&#8217;avancement, et <span style=\"color: #000000;\"><strong>10%<\/strong> <\/span>\u00e0 la r\u00e9ception.<\/li><li><span style=\"color: #f8b322;\"><strong>B2B (Peppol) : <\/strong><\/span>Pour les professionnels, la facture est envoy\u00e9e via le r\u00e9seau <strong style=\"color: #f8b322;\">Peppol.<\/strong> Le num\u00e9ro <span style=\"color: #000000;\"><strong>BCE<\/strong> <\/span>doit \u00eatre fourni \u00e0 la commande.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\r\n\t\t\t\t<div class=\"elementor-element elementor-element-d83cb97 elementor-widget elementor-widget-text-editor\" data-id=\"d83cb97\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"color: #000000;\"><strong>Article 4. Retards de Paiement.<\/strong><\/span><\/p><p><strong>Les factures sont payables sous 10 jours.<\/strong><\/p><ol style=\"margin-left: 27pt;\"><li><span style=\"color: #f8b322;\"><strong>Professionnels (B2B) : <\/strong><\/span>Int\u00e9r\u00eat de <span style=\"color: #000000;\"><strong>12%<\/strong><\/span> l&#8217;an et clause p\u00e9nale de<span style=\"color: #000000;\"> <strong>15% (min. 25 \u20ac)<\/strong><\/span> automatiques.<\/li><li><span style=\"color: #f8b322;\"><strong>Priv\u00e9s (B2C) :<\/strong><\/span> Envoi d&#8217;une mise en demeure gratuite. \u00c0 d\u00e9faut de paiement apr\u00e8s <span style=\"color: #000000;\"><strong>14 jours<\/strong><\/span>, les m\u00eames p\u00e9nalit\u00e9s s&#8217;appliquent.<\/li><li><span style=\"color: #f8b322;\"><strong>Suspension : <\/strong><\/span>La Soci\u00e9t\u00e9 peut suspendre les travaux imm\u00e9diatement en cas de retard.<\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\r\n\t\t\t\t<div class=\"elementor-element elementor-element-e9af6c6 elementor-widget elementor-widget-text-editor\" data-id=\"e9af6c6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"color: #000000;\"><strong>Article 5. D\u00e9lais et R\u00e9ception (Version Simplifi\u00e9e).<\/strong><\/span><\/p><ul style=\"margin-left: 27pt;\"><li><span style=\"color: #f8b322;\"><strong>D\u00e9lais : <\/strong><\/span>Les d\u00e9lais sont indicatifs et un retard ne justifie pas l&#8217;annulation de la commande.<\/li><li><span style=\"color: #f8b322;\"><strong>R\u00e9ception : <\/strong><\/span>D\u00e8s que les travaux sont finis, la Soci\u00e9t\u00e9 en informe le client par <span style=\"color: #000000;\"><strong>oral, e-mail ou SMS.<\/strong><\/span><\/li><li><span style=\"color: #f8b322;\"><strong>Acceptation Tacite : <\/strong><\/span>La prise de possession des lieux, l&#8217;utilisation des ouvrages par le client ou le paiement de la facture finale vaut r\u00e9ception d\u00e9finitive et acceptation sans r\u00e9serve.<\/li><li><span style=\"color: #f8b322;\"><strong>Contestation : <\/strong><\/span>Sans r\u00e9action \u00e9crite du client dans les <span style=\"color: #000000;\"><strong>15 jours<\/strong><\/span> suivant la fin des travaux, ils sont consid\u00e9r\u00e9s comme accept\u00e9s.<\/li><li><span style=\"color: #f8b322;\"><strong>Propri\u00e9t\u00e9 : <\/strong><\/span>Les mat\u00e9riaux restent notre propri\u00e9t\u00e9 jusqu&#8217;au paiement total.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\r\n\t\t\t\t<div class=\"elementor-element elementor-element-e70dadb elementor-widget elementor-widget-text-editor\" data-id=\"e70dadb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<span style=\"color: #000000;\"><strong>Article 6. Garanties et Assurances.<\/strong><\/span>\n<ul style=\"margin-left: 27pt;\">\n \t<li><span style=\"color: #f8b322;\"><strong>Garanties : <\/strong><\/span>Garantie d\u00e9cennale et biennale selon le Code Civil belge.<\/li>\n \t<li><span style=\"color: #f8b322;\"><strong>Assurances : <\/strong><\/span>La Soci\u00e9t\u00e9 dispose d&#8217;une assurance Responsabilit\u00e9 Civile D\u00e9cennale.<\/li>\n<\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\r\n\t\t\t\t<div class=\"elementor-element elementor-element-3101580 elementor-widget elementor-widget-text-editor\" data-id=\"3101580\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"color: #000000;\"><strong>Article 7. Droit de r\u00e9tractation (B2C).<\/strong><\/span><\/p><p>Le client priv\u00e9 dispose d&#8217;un droit de r\u00e9tractation de <span style=\"color: #000000;\"><strong>14 jours <\/strong><\/span>pour les contrats sign\u00e9s hors \u00e9tablissement. S&#8217;il demande le d\u00e9but imm\u00e9diat des travaux, il renonce \u00e0 ce droit pour les prestations d\u00e9j\u00e0 r\u00e9alis\u00e9es.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\r\n\t\t\t\t<div class=\"elementor-element elementor-element-8d8238d elementor-widget elementor-widget-text-editor\" data-id=\"8d8238d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<span style=\"color: #000000;\"><strong>Article 8. Litiges et Droit applicable.<\/strong><\/span>\n<br\/>\nLe pr\u00e9sent contrat est r\u00e9gi par le droit belge. En cas de litige, les parties chercheront une solution amiable. \u00c0 d\u00e9faut, seuls <strong style=\"color: #f8b322;\">les Cours et Tribunaux de l&#8217;arrondissement judiciaire de Bruxelles<\/strong> sont comp\u00e9tents.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\r\n\t\t\t\t<div class=\"elementor-element elementor-element-9e1ba2f elementor-widget elementor-widget-text-editor\" data-id=\"9e1ba2f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>ISMA EASY SERVICES BV<br \/>Si\u00e8ge social : Excelsiorlaan 71, 1930 Zaventem, Belgique<br \/>Num\u00e9ro d&#8217;entreprise \/ BCE : BE0763.857.875<br \/>E-mail : <a href=\"mailto:isma.easyservices@gmail.com\">isma.easyservices@gmail.com<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Conditions G\u00e9n\u00e9rales CONDITIONS G\u00c9N\u00c9RALES DE VENTE ET D\u2019EX\u00c9CUTION DES TRAVAUX Article 1. Objet et Acceptation. Les pr\u00e9sentes conditions r\u00e9gissent tous les travaux de construction et r\u00e9novation. La signature d&#8217;un devis implique l&#8217;acceptation sans r\u00e9serve de ces clauses. Toute d\u00e9rogation doit \u00eatre \u00e9crite et sign\u00e9e par les deux parties. Article 2. Devis et Commandes. Validit\u00e9 :&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-31634","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/ismaeasy.be\/index.php\/wp-json\/wp\/v2\/pages\/31634","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ismaeasy.be\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ismaeasy.be\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ismaeasy.be\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ismaeasy.be\/index.php\/wp-json\/wp\/v2\/comments?post=31634"}],"version-history":[{"count":132,"href":"https:\/\/ismaeasy.be\/index.php\/wp-json\/wp\/v2\/pages\/31634\/revisions"}],"predecessor-version":[{"id":31978,"href":"https:\/\/ismaeasy.be\/index.php\/wp-json\/wp\/v2\/pages\/31634\/revisions\/31978"}],"wp:attachment":[{"href":"https:\/\/ismaeasy.be\/index.php\/wp-json\/wp\/v2\/media?parent=31634"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}